Privacy Policy

How does HollandKala protect its users’ information? With the proliferation of information on the internet and daily use of communication tools, safeguarding users’ privacy has become a serious concern. Many people worry about keeping personal details such as name, surname, mobile number and email private. We understand this concern, and protecting users’ privacy is very important to us.

What information does HollandKala collect from users? To register you need to provide your name, surname, mobile number, email and address. We use this information solely to coordinate orders, send important notifications, inform you about events and special discounts, and dispatch products.

How is your information protected? Although security is relative, in designing HollandKala’s app and website we employ the highest levels of hardware and software security and continuously monitor potential threats. During registration a verification code is sent to you, and all your data is stored on our secure servers and protected by robust firewalls. Your personal information is also encrypted and transmitted over a secure (HTTPS) connection and stored for future interactions.

How will your information be used? Your data is retained in coded form for future interactions so that you can easily log in to the site and app and place orders. With your permission we send news, offers and special discounts; if you do not permit, we will not send them.

Who will have access to users’ information? Our support and after‑sales colleagues may use the information to follow up and provide better service. All user data remains with us and is not shared with other organizations, though legal authorities may access it with a court order. We are committed to protecting users’ information.